ABOUT US

A boutique consultancy
built around the people we serve.

HarKing Vertical helps organizations get more from their software investments. You work closely with experienced consultants who learn how your business runs and stay with you after go-live.

OUR STORY

Experienced people, close to your business.

HarKing Vertical is a boutique consultancy, serving clients since 2012. We work with some of the largest organizations in the world and help them get full value from the software they have invested in.

Our work rests on business, people, process and technology, and we look at all four together. A new system pays off when the processes around it and the people using it change with it.

Today that means AI strategy and solutions, enterprise projects with deep Infor M3 expertise, business, functional and technical consultants when you need them, and onshore and offshore support around the clock.

We keep it personal. Each client relationship has an owner at HarKing Vertical who knows your history and is accountable to you.

WHAT BOUTIQUE MEANS

You’ll know who to call.

Large programs need experienced people. They also need people who know your business and answer when you call. As a boutique consultancy, we can give you both.

  1. The same faces throughout

    The people who scope your project stay on it through delivery. What they learn about your business in the first weeks is still working for you at launch.

  2. Side by side with your team

    We sit in your workshops and on your calls, and we make the hard decisions with you. When we step back, the know-how stays with your people.

  3. Valued as an individual

    We learn your history, your constraints and your goals before we recommend anything. Your account gets the attention of people who know it well.

  4. Tailored to fit

    We size each engagement to the work in front of you, no more and no less. Start with one consultant or a full team, and scale up or down as your needs change.

  5. Still here after launch

    We plan support while the project is still running. By launch day, the people who will look after your system already know it.

  6. Many time zones, one relationship

    Our teams can cover your working hours wherever your people are. You still deal with one accountable relationship with HarKing Vertical.

HOW WE WORK

From first conversation to ongoing support

Every engagement follows the same four steps, whatever its size.

  1. Step 01 of 4

    Start with a conversation

    Tell us where you are, what is working and where you are stuck. We listen first, then talk through what could help.

  2. Step 02 of 4

    Shape the plan together

    We look at your business, people, process and technology as a whole. Then we shape an approach and a team that fit your goals and your budget.

  3. Step 03 of 4

    Deliver side by side

    Our consultants work alongside your people through design, build and go-live, with clear ownership and regular check-ins along the way.

  4. Step 04 of 4

    Stay for what comes next

    After go-live, our support teams look after your systems around the clock and keep improving them, so your investment keeps paying off.

OUR PURPOSE

Helping you Achieve Your Business Outcomes and Continued Growth Demands.

Solutions your business implements today will pave the way for success tomorrow.

Organizations face the constant battle staying ahead of the competition. We focus on your business, people, processes and technology together to help you stay ahead of the curve. Our success is your success predicated on our core values.

  • Business
  • People
  • Process
  • Technology

Our Core Values

The VALUE behind every engagement

Five values guide how we work with you. Together they spell VALUE.

  1. Victory

    When you win, we win. We will work together as one team, demonstrating passion and respect along the way.

  2. Accountability

    We do what we say we will do. If something happens to prevent that we determine the new course, communicate and pivot rapidly with integrity.

  3. Leadership

    Lead by example, make a difference every day. Inspire growth and innovation through learning and taking bold actions.

  4. United

    We’re united by an innate drive to take action and deliver superior results for our company and our valued customers.

  5. Excellence

    We work relentlessly to obtain the highest quality results through continuous improvement and flawless execution.

OUR PRESENCE

Our Global Presence

With a presence in nine countries, our teams can support you across time zones and around the clock.

HarKing Vertical is positioned to offer services 24/7.

countries
9
service coverage
24/7
Where our teams are
  • CanadaHeadquartersUTC−6
  • United KingdomUTC+1
  • South AfricaUTC+2
  • Saudi ArabiaNewUTC+3
  • IndiaUTC+5:30
  • Sri LankaUTC+5:30
  • PhilippinesUTC+8
  • SingaporeNewUTC+8
  • AustraliaUTC+11

Bars show 9:00–17:00 local time in each country on a shared 24-hour UTC scale.

Colleagues talk through documents beside floor-to-ceiling windows

CAREERS

Grow your career with us

We look for experienced people who share our values and like working close to the client. See what it’s like to work with us.

See careers

LET’S CONNECT

Let’s get to know each other.

Tell us about your business and where you want to take it. We’ll put you in touch with people who have done this kind of work before.